“12 months ago, my independent, beautiful 96-year young Mum was diagnosed with mixed dementia. I was filled with dread. What happens now? For Mum's safety, residential care became the only option. Abbeycliffe Care Home was suggested, I can honestly say our life-line. No matter how busy, many questions on dementia and Mum's care have always been answered and assurance given. The management and staff are truly committed to care for their residents. Due to the level of support, Mum has blossomed and is more like herself. Nothing is too much trouble for the staff and there is always someone there if needed. Mum has a new home where myself and family are welcome.”
“My husband has been a resident there for some time. He is very well cared for in every aspect of his life. All the care staff are excellent I go every day so if there was anything untoward or to complain about I would see this. The staff are like family and you do feel part of the Abbeycliffe family...There is an open door policy to speak to the Owner and the manager who will always sort out any query you may have”
“From my initial viewing of the home to settling my mother in and the continuous ongoing care provided at Abbeycliffe Care Home, it has been professional and caring approach at all times. Nothing is ever too much trouble. Mum is settled and I don't know what I would have done without the staff at Abbeycliffe Care Home. Thank you.”
“I always worried about my mum going into a residential home as you hear such horror stories. But since she has moved into Abbeycliffe Care Home my mum has blossomed. I have got my mum back the mum I haven't seen for quite a few years!! She is now so happy and relaxed and her wicked sense of humour has reappeared. Mum and I can't praise the staff highly enough they are so kind and caring and the meals are lovely so much so that mum has regained her appetite and actually put on weight. Abbeycliffe is the best decision we ever made."
“My mum was in Abbeycliffe Care Home from February 2014 - October 2017. She was cared for very well by all the staff and I had no complaints in the three and a half years she was there. I had peace of mind from the day she went in until the end. All her needs were met. The staff were extremely friendly and I was made to feel very welcome. I would like to say also the last few days she was poorly before she died and the staff looked after her excellently and were very caring to her and ourselves. I would not hesitate to recommend Abbeycliffe Care Home."
“Our aunt spent the last 12 months of her 91 years at Abbeycliffe. Throughout her stay, she was looked after so well by amazing staff who always seemed as though they would go that extra mile to ensure the residents and their visitors enjoyed their stay. The facilities matched the staff with cleanliness and the appropriate ambience always being maintained. As a family, we would without hesitation recommend Abbeycliffe to anyone looking for a place for their loved ones in their time of need in confidence that they are being looked after in the way they would want. Well done Abbeycliffe and keep up the great work."